Robin’s data protection short description!
Your data security and the anonymity of your enquiries are the essential foundations of our entrepreneurial future. Hence, we can tell you that we will never sell or share any of your personal information. In the following we refer to our products and their current data collection.

Browser Extension for Chrome & Safari:
  • The free extension can be installed via the Google Chrome Store or the Apple apps for Safari. The extension is subject to testing and approval by Google for the Chrome extension and by Apple for the Safari extension and can be found and listed officially in their extension stores.
  • The extension currently works exclusively on
  • When the product page is opened on, the extension gets activated and launches automatically the price comparison process and provides you with a list of results.
  • There is no data storage due to a dynamically and individually generated results page that exists only for the active user's session.

WhatsApp Chatbot:
  • If the user chooses to use the WhatsApp chatbot (hereafter referred to as Robin), they automatically provide Robin with their telephone number, thereby agreeing to share this personal information.
  • Depending on the user's WhatsApp personal settings (which is beyond Robin's control), it may happen that the user's profile picture is shared with Robinas well.
  • The search queries that the user shares with Robin within the WhatsApp chat are registered and used solely for processing, which is necessary in order to be able to produce a list of results.
Robin's Privacy and Security Policy
Introducing the Privacy Policy

This privacy policy ("Privacy Policy") explains how Robin collects and processes information from members and users of the website, software applications, and other online services we provide (collectively "Robin's products"). Robin products include, but are not limited to, the Robin extension for web browsers (the "Extension"), in future the Robin mobile application (the "Mobile App"), and the website located at (the "Website"). If we ever need additional personal information for a specific reason, we will tell you so and ask for your permission. Also, to the extent that Robin has links to other websites (for example, retailers), please note that we do not own, operate, or control them, and they have their own controlling privacy policies that you should review and consider.

What data we collect and why

In order to provide our products, Robin collects information that you share directly with us when you use our website, extension, or Mobile App. Though you don't have to, you can choose to provide your email to set up an account with us, it will help us in the future to provide personalised recommendation feed, earn Robin credits and more. Robin also collects technical information about your device and use of Robin to make sure that our products are working correctly. The information we collect is geared towards providing Robin members with a better way to shop online and to help us develop, improve, and market our services.

Robin does not track your search engine history, emails, or your browsing on any site that is not a retail website (a site where you can shop and make a purchase). When you are on a pre-approved retail site, to help you save money, Robin will collect information about that site that lets us know which prices and offers to find for you. We may also collect information about pricing and availability of items, which we can share in future with the rest of the Robin community.

How we share your data

We know how important your personal data is to you, so we will never sell it. We'll only share it with your consent or in ways you'd expect (as we explain here). That means we will share your data if needed to complete your purchase, with businesses who help us operate Robin, or if we are legally required to do so.

How we protect your data

The security of your information is important to us. We have a team dedicated to protecting your information and have put in place physical, electronic, and procedural safeguards.

How we use cookies and similar technologies

Like most other online services, Robin will eventually use cookies, pixel tags, web beacons, and other markers (we'll just call them "cookies") to collect some of the data discussed in this Privacy Policy. These help us operate our products, analyze engagement and usage, and provide a relevant and personalized shopping experience. See below to learn how you can manage your cookie preferences.

Your choices for managing your data

We've made it easy to opt out of Robin's products at any time.

Additional rights regarding your data

Depending on where you live, you may have additional rights as to the personal information that you share and Robin collects.

Data Transfers and the EU-US Privacy Shield

Should we ever transfer your data outside of the European Economic Area, we will do so within the safeguards of Model Contract Clauses and the EU-US Privacy Shield framework.


We created Robin for the exclusive use of adults (18 and older). We don't knowingly collect or solicit personal information from children. If you are a child under 18, please do not attempt to register for Robin's products or send any personal information to us.

Changes to this policy

We will continue to update our policies and practices as needed. We will notify you of any changes to our Privacy Policy by posting any changes here. If we do, you'll see that the date at the top of this Privacy Policy has changed.

How to contact us

If you have any questions about our privacy policies and practice, please contact us at Please note: Currently, Robin is a trademark and organization operated by ALTO General Aviation Services GmbH. Or you can write us a letter (fancy!) at:

ALTO GmbH / Robin
Wallufer Strasse 5
65343 Eltville am Rhein
Last updated November 19, 2020
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